Legal

Cookie Policy

This page explains how cookies and similar tracking technologies are used across our website and applications, and how you can control your preferences.

DVIKA NEXT GEN TECH SOLUTIONS COOKIE POLICY

Effective Date: 13.02.2026

This Cookie Policy explains how Dvika Next Gen Tech Solutions ("Company," "we," "our," or "us") uses cookies and similar tracking technologies on our website https://dvika.com/ and web-based applications ("Services"). Our aim is to be transparent about what data we collect, why we collect it, and how you can manage your choices.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites recognize your device, remember your preferences, and improve your browsing experience. Cookies may also be used to deliver content and advertisements tailored to your interests.

In our mobile applications, we use session tokens, device identifiers, and similar technologies (such as platform-generated IDs) that function in a manner comparable to cookies to maintain user sessions, authenticate access, and support core application functionality.

We use cookies to:

  • Ensure that our website functions properly and securely.
  • Understand how users interact with our website so we can improve performance and user experience.
  • Remember your preferences and settings, so you don’t need to re-enter them each time you visit.
  • Deliver relevant content and marketing messages that are more closely aligned with your interests, subject to your cookie preferences and consent choices.

Strictly necessary cookies are essential for the operation, security, and core functionality of the Services and are enabled by default. Functional and analytics cookies are used to enhance performance, usability, and overall user experience, such as remembering preferences and improving service efficiency. Marketing or advertising cookies are used to deliver relevant content and marketing messages aligned with your interests and are deployed only where you have provided your prior consent, in accordance with your cookie preferences and applicable law.

Cookies are deployed in accordance with applicable law. Where consent is required, non-essential cookies are not placed unless and until you actively provide consent through a cookie notice or consent mechanism.

By default, only Strictly Necessary Cookies essential for the operation of the Company’s Services are active. All non-essential cookies, including but not limited to analytics, performance, and advertising cookies, remain disabled unless and until you actively provide consent. The company further honours Global Privacy Control (GPC) signals and other comparable browser-based mechanisms as a valid indication of your opt-out choice for the use of non-essential cookies.

Please note that where files, documents, or materials are shared or made accessible through the Services, authorized viewers may be able to see comments, suggestions, tracked changes, or preference data recorded therein. The Company disclaims any liability arising from the disclosure of such metadata to authorized viewers, and Users remain responsible for reviewing and managing metadata prior to sharing.

1. What Are Cookies?

Cookies and Similar Technologies are small data files, identifiers, or code elements that a website or mobile application places on, accesses from, or associates with your device (such as a computer, smartphone, tablet, or other connected device) when you access or use the Company’s services. These technologies enable the recognition of your device or application instance and allow the storage or retrieval of information relating to preferences, settings, usage patterns, security signals, or past interactions. They are used to ensure the proper functioning of services, enhance performance and user experience, support security and fraud prevention, and generate aggregated analytics.

For the purposes of this Cookie Policy, the term “cookies” shall also include similar technologies that perform comparable tracking, storage, or identification functions. These may include, without limitation:

  • Browser-based storage mechanisms such as localStorage and sessionStorage;
  • Software Development Kits (SDKs) implemented in web or mobile applications;
  • Device identifiers (e.g., IDFA, GAID, or equivalent system-generated IDs);
  • Tracking pixels or web beacons, including those embedded in emails;
  • Server-set cookies and equivalent server-to-client identifiers;
  • Limited device or browser characteristics used solely for security and fraud prevention purposes, where permitted by law and configured for data minimization, and not used for cross-site tracking, behavioral profiling, or advertising purposes, and
  • Any other comparable technologies used to collect, store, or transmit information about user interactions with Company’s systems or services.

2. Types of Cookies We Use

We use different kinds of cookies to ensure our website functions properly, to enhance your experience, and to help us improve our services. These cookies may be set directly by us (“first-party cookies”) or by third parties who provide services on our behalf (“third-party cookies”).

a. Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled through our systems, though they may be blocked or restricted through browser or device settings. They enable basic functions such as secure log-in, page navigation, and access to essential features. Without these cookies, certain services you request cannot be provided.

Examples of strictly necessary cookies and similar technologies include:

  • Authentication cookies that keep you securely logged in during a session;
  • Session management cookies that maintain your selections or progress across pages (e.g., form entries, shopping cart contents);
  • Load balancing cookies that distribute traffic across servers to ensure site stability.
  • Security cookies that help detect and prevent fraudulent or malicious activity;
  • Consent management cookies that remember your cookie preferences and privacy choices.

b. Functional Cookies

Functional cookies allow us to remember the choices you make (such as your username, language, or region) and provide enhanced, personalized features. They make your browsing smoother by remembering your preferences so you don’t have to reconfigure them each time you visit.

c. Analytics Cookies

We use analytics tools, where enabled based on your cookie preferences and consent choices, to collect limited information about how visitors use our website. Such information may include aggregated usage metrics, page interaction data, navigation patterns, and technical performance indicators.

The data collected through analytics cookies is processed in an aggregated and de-identified manner to the extent reasonably practicable, subject to data minimization and access controls, and is used solely to evaluate and improve the functionality, usability, security, and performance of the Services. Analytics data may constitute personal data under applicable law and is processed in accordance with our Privacy Policy [HYPERLINK] and applicable data protection requirements.

Where supported by the analytics provider, Company implements IP masking and anonymization techniques to limit the identifiability of visitor data. Reporting from these tools is provided to the Company in aggregated form, ensuring that no personally identifiable browsing patterns are disclosed.

d. Performance and Debug Cookies

Performance cookies allow us to monitor and test the speed, responsiveness, and reliability of our website. They are also used to identify and fix issues, ensuring that our platform operates smoothly for all users.

e. Advertising/Targeting Cookies

These cookies are used to deliver content and advertisements that are more relevant to your interests. They may also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns. Such cookies may be placed by us, advertising partners, or to build a profile of your browsing behavior across different websites.

In some cases, advertising partners may engage in cookie syncing (also known as ID syncing or match tables) to align identifiers across different advertising platforms. This process enables the delivery of more consistent and relevant advertising across multiple services and channels.

Where advertising cookies are enabled and consented to by the user, certain partners may engage in identifier matching or cross-site tracking in accordance with their own policies.

f. Third-Party Cookies

Some cookies on our website are set by third-party providers who deliver services on our behalf or independently, such as analytics providers, advertising networks, or social media platforms. These cookies may enable third parties to collect information about your online activities across different websites and services, subject to your cookie preferences and consent choices.

Such third parties may act as independent Data Fiduciaries under the Digital Personal Data Protection Act, 2023, and their collection and processing of personal data are governed by their own privacy and cookie policies. The Company does not control and is not responsible for the privacy practices, data processing activities, or content of such third parties, and encourages you to review their respective policies for further information.

Where required by law, the Company implements appropriate contractual and technical safeguards with third-party service providers; however, users’ interactions with such third-party cookies remain subject to the respective third parties’ policies.

3. How We Use Cookies

We use cookies for a variety of purposes to ensure our website operates securely, efficiently, and in a way that improves your experience. Specifically, cookies help us to:

  • Authenticate Users and Maintain Secure Sessions: Cookies allow us to recognize you when you log in and ensure that your session remains secure while you move between different sections of the website. This prevents unauthorized access and protects your data.
  • Remember Preferences and User Settings: We use cookies to store your choices - such as language, region, or login details - so that you do not need to re-enter them on each visit. This makes navigation smoother and more personalized.
  • Track User Behavior for Analytics and Optimization: Analytics cookies collect information about how visitors use our website, such as the pages viewed, the time spent on them, and navigation patterns. This data is used to understand user behavior, identify popular content, and improve the overall usability of the site.
  • Improve Platform Speed and Functionality: Performance cookies help us monitor site responsiveness, optimize load times, and enhance technical features so that the website runs quickly and reliably for all users.
  • Identify Bugs and Test Features: Debugging and testing cookies enable us to detect and fix technical issues, as well as safely test new features and updates before rolling them out broadly. We use A/B testing cookies or feature flags that collect minimal personal data to safely evaluate new functionality.
  • Deliver Relevant Content and Advertising: Advertising cookies help us show you marketing content that is more aligned with your interests, measure campaign effectiveness, and reduce repetitive ads.
  • Email Tracking Technologies: Marketing emails sent by the Company may include tracking technologies (such as pixels or similar tools) that help us understand whether an email has been opened or links have been clicked. Such technologies are not cookies and are governed by our Privacy Policy [HYPERLINK], including applicable consent requirements for direct marketing communications. You may manage your preferences or withdraw consent at any time as described in the Privacy Policy, and you may also limit such tracking through your email client settings.
  • Cookie Syncing & Cross-Site Tracking: Some advertising partners may use cookie syncing to deliver consistent ads across multiple platforms and track user activity across websites.
  • Enhance Security and Fraud Prevention: Certain cookies play a role in detecting unusual activity, preventing misuse of our services, and safeguarding the integrity of our platform.
  • Fraud & Abuse Sub-Bullet: Device signals may be used for fraud detection, rate-limiting, and ensuring platform integrity.

By combining these purposes, cookies allow us to provide you with a secure, reliable, and tailored experience every time you visit our website. The company does not use non-essential cookies without prior consent.

You may avoid email tracking pixels by disabling image loading in your email client or unsubscribing from marketing communications.

4. Third-party cookies

In addition to cookies and similar technologies placed directly by us (“First-Party Cookies”), our website and applications may permit trusted third-party service providers to place cookies, pixels, SDKs, or similar tracking technologies on your device (“Third-Party Cookies”).

These Third-Party Cookies are used to support functions such as:

  • Website analytics and performance measurement
  • Advertising attribution and campaign effectiveness
  • Social media integration
  • Delivery and functionality of embedded content (such as videos or interactive media)

Third-Party Cookies may collect information such as IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, interactions with content, and approximate location. Where required under applicable data protection and cookie laws, including India’s Digital Personal Data Protection Act, 2023, and, where applicable to users located in the EU/EEA, the GDPR and ePrivacy Directive, Third-Party Cookies are deployed only after obtaining your explicit consent through our cookie consent mechanism.

You may withdraw or modify your consent at any time through our cookie settings or browser controls. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal. We do not control the placement, operation, or data processing practices of Third-Party Cookies. Any information collected through such technologies is processed by the respective third parties in accordance with their own privacy and cookie policies.

We recommend that you review the policies of these third parties to understand how they collect, use, and protect your personal data. Some third-party service providers may process data outside your country of residence. Where required by law, appropriate safeguards, such as standard contractual clauses or equivalent legal mechanisms are implemented to ensure an adequate level of data protection.

Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect website functionality and your overall user experience.

Advertising Networks or Other Analytics Tools

Additional providers may be used from time to time to deliver tailored advertising or to provide insights into website usage. Each provider has its own cookie and privacy policies, which we recommend you review.

External Sites & Services Disclaimer

Our website and applications may include links or integrations with third-party websites, platforms, or services that are not owned, operated, or controlled by the Company. Once you leave the Company environment, this Cookie Policy no longer applies, and the practices of the third party will govern. The Company assumes no responsibility for, and expressly disclaims all liability arising out of, the cookies, tracking technologies, privacy practices, or content of such external sites or services. We strongly encourage you to review the cookie and privacy policies of any third-party service you choose to access.

5. Legal Basis for Processing Cookies

The processing of personal data through cookies is carried out in accordance with the provisions of the Digital Personal Data Protection Act, 2023 (“DPDP Act”). Depending on the type of cookie, our legal basis for processing may differ:

Strictly Necessary Cookies

These cookies are essential for the operation of our website and to provide services you actively request, such as secure log-in, page navigation, and protection against fraud. For these cookies, we rely on processing reasonably necessary to provide the requested service, ensure security, or comply with applicable law, as permitted under the DPDP Act, 2023.

Non-Essential Cookies (Functional, Analytics, Performance, Advertising/Targeting)

For all other categories of cookies, we rely on your consent in accordance with the consent requirements under the Digital Personal Data Protection Act, 2023 (DPDP Act). Such Consent is obtained in a clear, specific, and informed manner through our cookie banner or preference management tool. You have the right to withdraw or modify your consent at any time by adjusting your preferences in the tool or through your browser/device settings.

Third-Party Cookies

Where cookies are set by third-party providers (such as analytics, advertising, or embedded content services), those third parties act as independent data fiduciaries under the DPDP Act and are responsible for ensuring compliance with their obligations. In addition to browser-based cookies, our mobile applications (including Voltrax and DVIKA) integrate third-party Software Development Kits (SDKs) that perform functions comparable to cookies. Where required, consent for such technologies is obtained via cookie banners or in-app consent mechanisms, as applicable, and managed in accordance with applicable data protection laws.

These SDKs may collect or process device identifiers, application instance identifiers, usage events, crash diagnostics, or performance metrics to support analytics, security, communications, authentication, cloud synchronization, and service reliability. Examples of such third-party SDK providers may include cloud infrastructure providers, analytics services, and messaging or notification service providers. Your consent to these cookies is collected and managed via our cookie banner, but we encourage you to review the privacy and cookie policies of those providers for further details.

By applying the principles of consent for non-essential cookies and legitimate use for essential cookies, we ensure that our cookie practices comply with the DPDP Act while respecting your rights as a data principal.

Company discloses cookie-related data only pursuant to valid legal process and may challenge overbroad or unlawful requests where permitted by law.

6. Consent Management

We provide users with the ability to manage cookie preferences through our cookie consent banner, cookie preference tools, browser settings, and, where applicable, device or in-app controls. Non-essential cookies are not placed unless and until valid consent is obtained, where required by applicable law.

Obtaining Consent

When you first visit our website, you are presented with a cookie banner or consent management tool that provides clear and granular information regarding the categories of cookies used. You may choose to:

  • accept all cookies (including non-essential cookies);
  • reject non-essential cookies; or
  • customise your preferences by selecting specific categories of cookies to allow.

Consent is obtained only where it is free, specific, informed, and unambiguous, and in accordance with applicable data protection laws, including the DPDP Act.

Managing and Withdrawing Consent

You may modify or withdraw your consent at any time:

  • via the cookie preference option available through the cookie banner or “Manage Cookies” link on our website;
  • through your browser settings by blocking or deleting cookies; or
  • for mobile applications, through device-level or in-app privacy and tracking settings (such as iOS and Android privacy controls).

Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal. Disabling certain cookies may impact website or application functionality.

Record of Consent and Accountability

Where required by applicable law, the Company maintains records of consent in a manner appropriate to the scale and nature of its processing activities, including the time, date, and categories of cookies accepted or rejected.

The Company does not employ deceptive interfaces, coercive designs, or misleading practices (“dark patterns”) to obtain user consent.

7. Your Rights under the DPDP Act

As a data principal under the Digital Personal Data Protection Act, 2023, you are entitled to exercise the following rights in relation to your personal data collected through cookies:

  • Right to Access Information: You may request details of the personal data processed through cookies and how it is being used.
  • Right to Correction and Erasure: You have the right to request correction of inaccurate or incomplete data collected through cookies, and where applicable, to request erasure of such data (limited where legal retention is applicable).
  • Right to Grievance Redressal: If you believe your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act) have been infringed, you may raise a grievance with our Grievance Officer using the contact details provided in the “Contact Us” section of this Policy.
  • Where reasonably practicable, grievances or queries submitted by Users may be acknowledged through automated or manual support mechanisms, including support bots or ticketing systems. Such grievances or queries shall be routed to the appropriate internal team or department for review and resolution. The Company shall use commercially reasonable efforts to address and resolve grievances or queries within a reasonable timeframe, taking into account the nature, complexity, and volume of the issues raised, in accordance with applicable law.
  • Right to Nominate: You may appoint a nominee to exercise your rights in the event of your death or incapacity, as provided under the DPDP Act.

8. Managing Cookies Through Browser Settings

You are in control of how cookies are used on your device. Most web browsers allow you to manage your cookie preferences, including blocking or deleting cookies. You may withdraw your consent to the use of cookies at any time. This can be done by adjusting your browser/device settings to block or delete cookies.

Please note that if you withdraw consent or disable certain categories of cookies, some parts of our website may not function properly, and features that rely on those cookies (such as personalized settings, saved preferences, or third-party integrations) may be limited or unavailable. Some controls are browser-specific and may not affect in-app webviews or mobile SDKs.

Managing Cookies in Browsers

  • Google Chrome – Settings > Privacy and Security > Cookies and Other Site Data.
  • Mozilla Firefox – Options > Privacy & Security > Cookies and Site Data.
  • Safari (macOS/iOS) – Preferences > Privacy (macOS) or Settings > Safari > Privacy & Security (iOS).
  • Microsoft Edge – Settings > Site Permissions > Cookies and Site Data.

These steps may vary slightly depending on your browser version and device. For the most up-to-date instructions, please consult your browser’s official support documentation.

Device-specific controls may also be available in your operating system settings (for example, “App Tracking Transparency” on iOS or privacy settings on Android).

Important Note - If you choose to block or delete cookies, you may need to re-enter your preferences each time you visit our website, and some features may not work as intended. Essential cookies, which are required for the operation of our platform, cannot be fully disabled.

9. Retention Periods

Cookies are stored on your device for different lengths of time depending on their type and purpose:

Session Cookies

These are temporary cookies that exist only for the duration of your visit to our website. They are automatically deleted once you close your browser or log out of the website.

Persistent Cookies

These cookies remain stored on your device after you close your browser and are retained for a predefined period or until you manually delete them.

Persistent cookies are used to remember your preferences and settings across multiple visits (e.g., language selection or login credentials).

Retention periods may vary, and are limited to what is necessary for the stated purpose, taking into account legal, regulatory, contractual, and operational requirements.

Third-Party Cookies

Cookies set by external providers (such as analytics, advertising networks, or embedded content platforms) have their own retention schedules. The duration is determined by the policies of those providers. We encourage you to review their respective cookie policies for details (links are provided in the “Third-Party Cookies & Services” section).

Custom Retention Periods

Where required, we limit the storage of cookie data to the minimum period necessary to achieve the purpose for which it was collected. Once a cookie reaches the end of its retention period, it will automatically expire and no longer be active on your device.

Note: You may clear cookies from your device at any time through your browser settings, regardless of their set retention period.

10. International Data Transfers

Some of the cookies and similar technologies used on our website are provided by third-party service providers who may process personal data in jurisdictions outside of your home country, including countries that may not have the same level of data protection as your own.

Cross-Border Processing

Where personal data processed through cookies or similar technologies is transferred or made accessible outside India, such transfers occur through the Company’s cloud infrastructure and approved third-party service providers, including its cloud hosting provider (such as Cloud Minister and Hostinger) and affiliated subprocessors.

The Company ensures that any cross-border access or transfer is subject to appropriate contractual, technical, and organisational safeguards, including: (a) data processing agreements and confidentiality obligations with cloud and analytics providers; (b) restrictions on onward transfers without authorisation; (c) implementation of reasonable security measures such as access controls, encryption in transit and at rest, and role-based access management; and (d) data minimisation and purpose limitation consistent with the Digital Personal Data Protection Act, 2023.

Where required by applicable law, cross-border processing is conducted only in accordance with permitted jurisdictions, contractual safeguards, or other lawful mechanisms recognised under the DPDP Act and relevant data protection frameworks.

A list of material cloud service providers and subprocessors may be made available upon reasonable request for transparency and compliance purposes.

Legal Safeguards

Where applicable, we ensure that such international data transfers are carried out in compliance with relevant data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and any other applicable cross-border data transfer regulations.

Service providers are engaged under contractual obligations requiring them to implement appropriate technical and organizational measures to protect your personal data.

User Acknowledgment

By consenting to non-essential cookies, you acknowledge and agree that your personal data may be processed and stored in countries outside your jurisdiction.

We strive to ensure that any such transfers are limited to what is strictly necessary for the functioning, analytics, or enhancement of our Services.

By consenting to non-essential cookies, you acknowledge that such cookies may involve the processing of personal data, including potential access or transfer outside India. Any such international transfers are carried out only where lawful and subject to appropriate safeguards, in accordance with applicable data protection laws.

Third-Party Policies

Each third-party provider maintains its own privacy and cookie policies, which may include specific details about international transfers. We encourage you to review these policies directly (see links provided in the “Third-Party Cookies & Services” section).

Note: If you wish to withdraw your consent for cookies involving international transfers, you may do so at any time using our Cookie Preference option or through your browser settings.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we use cookies and similar technologies. Any such updates will be posted on this page, and the “Effective Date” at the top of the policy will be revised accordingly.

Material Changes

If we make significant changes that affect how we use cookies or process your personal data, we will take reasonable steps to notify you in advance.

Notifications may include a notice displayed on our website, an update through the Cookie Preference option, or, where required by law, direct communication (such as email).

User Responsibility

We encourage you to review this policy periodically to stay informed about how cookies are being used.

By continuing to use our Services after any update, you acknowledge and agree to the revised Cookie Policy.

Version Control

Previous versions of this policy may be archived and made available upon request to ensure transparency regarding historical changes.

12. Relationship with Privacy Policy

This Cookie Policy should be read in conjunction with our broader Privacy Policy [hyperlink], which explains in detail how we collect, use, disclose, and safeguard your personal data.

Scope of Cookie Policy

This Cookie Policy focuses specifically on the use of cookies and similar technologies on our website and services.

It explains what cookies are, the types we use, their purposes, and how you can manage or disable them.

Scope of Privacy Policy

Our Privacy Policy provides a more comprehensive view of how we handle personal data, including data collected through cookies, as well as other means (such as account registration, communications, or offline interactions).

It also sets out your full range of rights under applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

Cross-Reference

If there is any inconsistency between this Cookie Policy and the Privacy Policy regarding personal data handling, the Privacy Policy shall prevail.

For more information on your data rights, lawful bases for processing, international transfers, grievance redressal, and other related practices, please refer to our Privacy Policy available at: [Insert link to Privacy Policy].

13. Do-Not-Track & Global Privacy Control

Users may manage or restrict the use of cookies at any time through their browser or device settings. Where a cookie consent notice or similar mechanism is made available, users may also review and adjust their choices through that interface.

Most web browsers offer a “Do-Not-Track” (DNT) setting. As there is currently no industry-wide consensus on how DNT signals should be interpreted, the Company does not respond to generic DNT signals.

Where technically feasible and legally required, the Company may honour recognized browser-based privacy signals, such as Global Privacy Control (GPC), as an indication of an opt-out preference for certain non-essential cookies and related tracking technologies.

The Company’s response to such signals may be limited by technical constraints or the availability of third-party controls, and honouring such signals does not apply to cookies or technologies that are strictly necessary for the operation, security, or integrity of the Services.

14. Cookie Walls & Access

The Company does not condition access to the core services or essential functionalities of its website on consent to non-essential cookies. You may continue to access and use the website and its fundamental features even if you choose to disable all non-essential cookies.

Certain optional features and enhanced functionalities may rely on functional or analytics cookies. These features may include, without limitation, personalized content, saved preferences, performance optimization, and usage analytics. If such cookies are disabled, these optional features may be limited or unavailable, while essential services will remain accessible.

Where non-essential cookies are used to enable specific optional features, clear information regarding their purpose and impact is provided at the time consent is requested or within applicable notices. This allows users to make an informed decision about whether to enable such cookies.

The Company does not deploy “cookie walls” or similar mechanisms that block general access to its services solely because a user has declined consent to non-essential cookies. Any limitations resulting from the disabling of such cookies are proportionate, transparent, and limited to the affected optional features.

15. Mobile Apps & SDKs

Where Company’s Services operate through mobile applications or in-app browsers, we may use analogous tracking technologies in place of cookies, including but not limited to mobile device identifiers, advertising identifiers, and embedded tracking tools. These technologies support essential functions, security, performance analytics, personalization, and delivery of relevant content or advertising.

Any advertising-related technologies, where used, are limited in scope, do not involve behavioural profiling, and are deployed only in accordance with applicable law and user consent requirements.

Users can exercise control over such technologies through:

  • a) In-app privacy or cookie settings, where available within the Company’s applications; and
  • b) Device operating system controls, such as “Limit Ad Tracking” on Android devices or “App Tracking Transparency” on iOS, which may restrict certain forms of tracking and data collection.

Please note that disabling or restricting SDKs or device identifiers may affect the availability or performance of certain app features, particularly those that rely on personalization, analytics, or advertising services.

16. Governance, Law & Jurisdiction

This Cookie Policy shall be governed by, and construed in accordance with, the laws of India, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to this Cookie Policy, its interpretation, or its enforcement shall fall under the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka, India, or such other city in India where the registered office and principal headquarters of the Company is located at the time such dispute arises.

Nothing in this clause shall limit or exclude any rights or remedies available to data principals under applicable law, including the right to approach the Data Protection Board of India or any other competent statutory or regulatory authority.

Contact

If you have any questions, concerns, or complaints about this Cookie Policy or our use of cookies, please contact us using the details below:

Dvika Next Gen Tech Solutions

Registered Office: 1674/3, Krishna Reddy Layout, Block 3, HBR Layout, Bengaluru, Karnataka 560043

Email: info@dvika.com

Website: https://dvika.com/

Customer Support Hours:

Monday to Saturday (excluding public holidays)

10:00 AM – 2:00 PM and 2:45 PM – 6:30 PM (IST)

We will acknowledge and respond to your queries in accordance with applicable legal requirements, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

By creating an account or using any software from our Company, you confirm that you have read, understood, and agreed to this Policy in full.

Want to change cookie preferences? Use the “Manage Cookies” option in the cookie banner (if available) or update your browser/device settings.